Hmm, hard to tell, Mark. I'd consider that coils as pretty much bulltetproof in that application, but only 11 to 14 Volts AC with no load on them sounds a bit low. Probably something might have happened when you disassembled the coils from the base plate. You can check air gap w/o taking off the flywheel by poking a feeler gauge through one of the flywheel holes . Both coils iron cores should also sit on the same height. Often overseen when converting HKZ igniton base plates to BTZ mode, that some washers are needed under the second charging coil replacing the former charge coil of the HKZ, to have that coil at the proper height. But yours seems a generic BTZ bike, so don't know if this is the same on those ones, too.
Another issue could be how the coils are wired into the alternator. If the wires of one coil are accidentaly swapped, this will eliminate their output current to nearly zero.