Customer service in 2024 - very limited Laverda content

chrisk

Hero member
After being away for work for six days, I came home to find my granddaughter staying over at our house for a couple of days. 😊

On the second day I asked what she wanted for dinner…. ā€œPIZZAā€ šŸ„³šŸŽ‰šŸŽŠ

Alright, I go online and order a pizza, from a long standing Pizza store, at 5:42pm.

At 6:30 no pizza, so I go to the tracker on the app…. zip. Hmm

Granddaughter getting tired.

At 7:00pm I call the store, six times with no answer. By this stage granddaughter has had a toasted sandwich and is in bed asleep.

So I send a cranky email.

At 7:30, I get a phone call from the store manager. Apologising (well not really an apology) for the delay, stating IT issues. And as a show of good faith was offered a store credit of the order value, the next time I purchase.

This is when I decided to talk …… I have three questions:

What the fuck makes you think I’d buy from you, every again, to use a store credit?

I tried phoning six fucking times, why did no one answer?

WHERE THE FUCK IS MY FUCKEN PIZZA?

That’s when I got the aggressive language speal, which sounded like he read it off a sheet of paper, pinned to the wall beside the phone šŸ™„ And that it would be delivered within 8 minutes.

At 7:45 the doorbell rings. Delivery guy from the store hands me our pizza, without saying a single word (yet out of habit, I thanked him)

2:03 hours later, I have a pizza, which I wouldn’t have bought in the first place, if not for my sleeping granddaughter.

Now, I’m not going to go into the fact that the store manager would have been more akin to managing a Curry house, rather than a pizza joint, because that’s not very PC, these days….

I struggle to understand what happened to customer service?

In stores, no matter what they are, I find myself saying thank you, often without a response from the cashier. Yet I purchased something from them, they should be thanking me for my custom.

I’ve stopped using FB because they keep deleting posts I make with a message that I’m inciting hate, etc. Yet all I did in one one instance was, say, after watching reel of a thief breaking into cars ā€œThey should cut his hands off when caughtā€ and that is considered inciting hate. SOFT COCKS!

Grrrrrrr, maybe I’m just Old and Pittuded, but sometimes I wish I could go back to an earlier time (Oh, I could buy a few new Laverdas with certificates and a trendy Safari suit)
 
Phone system was probably run via their online system Chris - one goes down and it all goes down. You need to to picture what it might have been like for that poor bastard, trying to sort out a night at work gone to shit. I find people in shops pretty affable ... maybe Melbourne's just a friendly kinda place! :cool::ROFLMAO:
 
Phone system was probably run via their online system Chris - one goes down and it all goes down. You need to to picture what it might have been like for that poor bastard, trying to sort out a night at work gone to shit. I find people in shops pretty affable ... maybe Melbourne's just a friendly kinda place! :cool::ROFLMAO:

Maybe you have a point…..
 
In an interview a year or two ago, Billy Joel said that we live in an age of incompetence. I am now into the fourth round of trying to get a travel itinerary with correct names on it. Each round they correct the error but introduce a new one. We just have to suck it up.
 
In an interview a year or two ago, Billy Joel said that we live in an age of incompetence. I am now into the fourth round of trying to get a travel itinerary with correct names on it. Each round they correct the error but introduce a new one. We just have to suck it up.
Back in the day, before desktop PCs, the typing pool provided that service. You'd send a handwritten document to be typed up, it would come back with at least one typo...
cheers,
bazzee
 
Phone system was probably run via their online system Chris - one goes down and it all goes down. You need to to picture what it might have been like for that poor bastard, trying to sort out a night at work gone to shit. I find people in shops pretty affable ... maybe Melbourne's just a friendly kinda place! :cool::ROFLMAO:
Yep, since NBN most businesses are on VOIP. Internet down means phone is down.
 
......... I`m two minutes walk away from the local kebab / pizza place , three minutes walk away from the local co - op , ninety seconds walk away from the chip shop , two minutes walk away from the sandwich shop ( sausage and bacon in a sub roll ) , and one and a half minutes walk away from the nearest pub ........

... It`s important to remain active , and keep yourself exercised as you get older , so my local health centre ( two minutes walk away ) keeps telling me , so I follow their advice and use my feet to get to all these places ......... got to put some effort into keeping fit ..........

.......... BTW ....... the sandwich shop always gives excellent customer service ..... they`re so used to seeing me now , it`s just " The usual ? " , followed by a thumbs up from me ............ job done ...........
 
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After being away for work for six days, I came home to find my granddaughter staying over at our house for a couple of days. 😊

On the second day I asked what she wanted for dinner…. ā€œPIZZAā€ šŸ„³šŸŽ‰šŸŽŠ

Alright, I go online and order a pizza, from a long standing Pizza store, at 5:42pm.

At 6:30 no pizza, so I go to the tracker on the app…. zip. Hmm

Granddaughter getting tired.

At 7:00pm I call the store, six times with no answer. By this stage granddaughter has had a toasted sandwich and is in bed asleep.

So I send a cranky email.

At 7:30, I get a phone call from the store manager. Apologising (well not really an apology) for the delay, stating IT issues. And as a show of good faith was offered a store credit of the order value, the next time I purchase.

This is when I decided to talk …… I have three questions:

What the fuck makes you think I’d buy from you, every again, to use a store credit?

I tried phoning six fucking times, why did no one answer?

WHERE THE FUCK IS MY FUCKEN PIZZA?

That’s when I got the aggressive language speal, which sounded like he read it off a sheet of paper, pinned to the wall beside the phone šŸ™„ And that it would be delivered within 8 minutes.

At 7:45 the doorbell rings. Delivery guy from the store hands me our pizza, without saying a single word (yet out of habit, I thanked him)

2:03 hours later, I have a pizza, which I wouldn’t have bought in the first place, if not for my sleeping granddaughter.

Now, I’m not going to go into the fact that the store manager would have been more akin to managing a Curry house, rather than a pizza joint, because that’s not very PC, these days….

I struggle to understand what happened to customer service?

In stores, no matter what they are, I find myself saying thank you, often without a response from the cashier. Yet I purchased something from them, they should be thanking me for my custom.

I’ve stopped using FB because they keep deleting posts I make with a message that I’m inciting hate, etc. Yet all I did in one one instance was, say, after watching reel of a thief breaking into cars ā€œThey should cut his hands off when caughtā€ and that is considered inciting hate. SOFT COCKS!

Grrrrrrr, maybe I’m just Old and Pittuded, but sometimes I wish I could go back to an earlier time (Oh, I could buy a few new Laverdas with certificates and a trendy Safari suit)
Which country do you live in?
 
(Oh, I could buy a few new Laverdas with certificates and a trendy Safari suit)

Here you go Chris ..... one like this ? .....;) ...........

2024-07-01.png

.... I know it`s not a proper Safari suit ..... I tried to find a picture of JR in the one he wore when he and Cliff Barnes arranged a meeting to release a kidnapped Bobby , but couldn`t find one ........ :( ...........


.... So this will have to do .......

2024-07-01 (1).png
 
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