And also extremely difficult to find someone experienced enough to offer tech advice, despite the diplomas on the wall behind them. I was searching for some older H-D odds and sods recently, all I got at the "parts" counter was an empty stare and a shrug of shoulders... but the showroom was bursting with shiny new bikes and maybe a half-dozen employees wandering around waiting to bait you.The bike shops still here are really sales outlets for new and a few used bikes, and accessories, besides the workshop. If you want parts you order them, the shop then orders them, and you go back and collect them, maybe find out they are wrong and go through the process again. Or you order online from a detailed parts list from somewhere that has them in stock and get them in a few days. It is the same for car parts from major dealers, don't even have a spare parts counter as reception handles it on the computer. The last genuine bike shop here, MC Artikler, closed over a decade ago, could chat with the helpful blokes who worked there and every time I went there I met people I knew and had a catch up. The modernists are hoping they can close every type of shop (even clothes, food etc) in this brave new world of online, a great pity.
Their own fault if retailers let the online shops flush them down the drain. Maybe there isn't "enough" money to warrant properly schooled staff, people that can actually answer a query, at the parts counters, but all they'll be seeing is the backs of their digusted customers as they walk out.
piet