Hi all
I'm planning (was planning ) to bring my bike over to spa in a small van, but seeing the price differential made me realise it's not worth trying to naively turn up and get through, having booked it as a car.
Does anyone have any experience of this or a ferry that has better pricing, Norfolkline want ?100 each way for a renault Kangoo van, a car is ?13-16.50 each way for the same journey. The registration number makes it hard to challenge the fact it is a White Van !
Any advice ?
Heres the communication I received..
You are now talking to Steve
How can I help you?
You said: Hello Steve
Steve: Hi - How can i help you?
You said: Im thinking of booking a crossing but instead of previous years where Ive taken my M/C Im thinking of taking a renault kangoo van, car derived van, however the price is ?100 each way instead of min ?13 each way for a car ??
Steve: Vehicles classified as vans are designed for the carriage of commercial goods regardless of size or purpose. We do offer a Tourist rate for vans, however this rate mirrors that charged by our Freight Department for the same vehicle type. This decision was taken by us to protect our commercial market.
We fully accept that you may not be travelling for business purposes, however we simply do not offer a Tourist fare for your Van. This is our policy and we are unable to make exceptions to the rule.
You said: If I turn up in a van, having booked it as a car, are you able to give an off the record advice as to what I might get ?
Steve: You will be challenged at the port and the difference in fare would be applied and charged, fares at the port are considerably higher than in advance. Sorry!
You said: ok Steve, I realise they're not your rules, thanks
Steve: Sorry, i hope understand our position on this.
Steve: Is there anything else I can help you with today?
You said: no I dont think so
Steve: Thank you for contacting the DFDS Seaways Passenger Services Team
I'm planning (was planning ) to bring my bike over to spa in a small van, but seeing the price differential made me realise it's not worth trying to naively turn up and get through, having booked it as a car.
Does anyone have any experience of this or a ferry that has better pricing, Norfolkline want ?100 each way for a renault Kangoo van, a car is ?13-16.50 each way for the same journey. The registration number makes it hard to challenge the fact it is a White Van !
Any advice ?
Heres the communication I received..
You are now talking to Steve
How can I help you?
You said: Hello Steve
Steve: Hi - How can i help you?
You said: Im thinking of booking a crossing but instead of previous years where Ive taken my M/C Im thinking of taking a renault kangoo van, car derived van, however the price is ?100 each way instead of min ?13 each way for a car ??
Steve: Vehicles classified as vans are designed for the carriage of commercial goods regardless of size or purpose. We do offer a Tourist rate for vans, however this rate mirrors that charged by our Freight Department for the same vehicle type. This decision was taken by us to protect our commercial market.
We fully accept that you may not be travelling for business purposes, however we simply do not offer a Tourist fare for your Van. This is our policy and we are unable to make exceptions to the rule.
You said: If I turn up in a van, having booked it as a car, are you able to give an off the record advice as to what I might get ?
Steve: You will be challenged at the port and the difference in fare would be applied and charged, fares at the port are considerably higher than in advance. Sorry!
You said: ok Steve, I realise they're not your rules, thanks
Steve: Sorry, i hope understand our position on this.
Steve: Is there anything else I can help you with today?
You said: no I dont think so
Steve: Thank you for contacting the DFDS Seaways Passenger Services Team