Has anyone dealt with swingarm.com / JMC swingarm

Grant said:
Sounds like sharp practice to me.
I assume you guys paid a deposit?
How much?

There has to be a case in law against these guys.
Can anyone based in the UK advise on this?
Citizens Advice Bureau?
Slmall Claims Court?

What options are open to non-UK customers?
Click to expand...

I'm personnally convinced that there"s nothing better than a physical visit. I think that any customer, especially in our pacifical community, can understand that a company could have problems resulting in delays, if at least the owner of the company takes the time to reply to mails and phone calls and is honest enough to explain what happens. At the contrary, just giving wrong explanation or no explanation at all, nor giving money back is simply a theft (this is exactly what occurs with my seller in the US) which worths a direct visit...
The purpose is not to fight or to burn the store to the ground (I'm not this sort of guy) but simply to put enough pressure to get the money back otherwise taking 2 or 3 Hayabusa's swingarms in compensation...  ;)
 
Just type small claims court UK into google.

If it helps I am sure somebody here in Uk could perhaps buy the debt :D :D :D :D :D :D
 
Roberto, Red, Hein,

If you guys want to take action through the small claims process, here are a couple of websites that might help ...

This one has some general info - http://www.which.co.uk/consumer-rights/making-a-complaint/taking-a-dispute-to-the-small-claims-court/

This one is the HM Court site where you can lodge a claim - http://www.hmcourts-service.gov.uk/infoabout/claims/index.htm

I had a brief snoop around through those sites and I didn't see anything that precludes submission of a claim from outside the UK.

Cheers,
Cam
 
I must be missing something here, some of you have paid up front for something that has to be built and you haven't seen it in 2 years, they aren't answering calls or emails and seeing as nowhere is very far in pommy land, no ones been around to see if they are even there still?

I mean when I used to watch Minder they'd just send Tel' around to 'sort them out' but seriously hasn't anyone physically been there to see what the go is and then report the theft of your money to the police?

Can't someone at least drive past and see if it is a going operation or perhaps it has since turned into a kebab shop?
 
JMC
1 Lodge Works
Birchill Road
Knowsley Industrial Park
Liverpool
L33 7TD

I just drove past via Google Maps street view. Judging by the weeds around the door, it looks like nobody has been there in a while.

Cheers,
Cam
 

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Looks like 12/11/2010, which (since Google IS an American company) could be either 12th November OR 11th December. Whatever, late last year.
And the phone number is "not in service". Not looking good ... so why is the bloody web site still up if they've gone bung?

Ken
 
Here's some info via the domain registration, not a lot more but it does give a name of the scumbag involved - John McCarten.  It looks like another address, but it turns out to be the same place.
Could try a complaint to the web hosting mob, at least get the site/domain taken down? http://www.verio.com/

Registrant:
JMC Engineering
  Birchill Road, Kirkby Industrial Estate
  Liverpool L33 7TD
  UK

  Domain Name: SWINGARM.COM


  Administrative Contact, Technical Contact:
      McCarten, John sales@swingarm.com
      JMC Engineering
      1 Lodge Works
      Knowsley Ind Park
      Kirkby
      Liverpool, Merseyside L33 7TD
      UK
      44 (0)151 546 0604 fax: 44 (0)151 546 9613


  Record expires on 09-Jun-2012.
  Record created on 09-Jun-1999.
  Database last updated on 3-May-2011 22:33:04 EDT.

  Domain servers in listed order:

  NS15A.BOCA15-VERIO.COM
  NS15B.BOCA15-VERIO.COM


   
 
The Web hosters don't care if the company is bung or not, they will keep the website up while their bill is being paid. They usually charge a 6 or 12 month period up front so it will stay up till the money runs out.
 
we need a web hacker so we can break into his website and post inflammatory postings there
guy should not be running a business as far as I'm concerned



following taken from the XS650 forum, poster only had to wait 36 weeks, this was posted 9th Jan/2010

"Well, as promised I went up to Liverpool and picked up my swingarm a week before Christmas.
The boss of JMC met me and showed me his workshop, wow! a line of 4 big lathes, a monster milling machine, big bending machine, rollers, and all the usual "small" stuff you and I would love to have in the shed, at the back a brand new Panasonic digital TIG welding robot and an all new digital milling machine from the same place. Apart from the the two Panasonic babies the rest looked like stuff from the industrial revolution, big cast iron solid stuff, but the gear you know just by looking will do a terrific job if the operator knows what he's doing. All in all, a very impressive shop, but all this kit and the guy's there on his own!!
This explains the delay, this is a one man show, he said his son comes in to help "sometimes" but what he produces is really cool.
If you're patient you get a lovely job at a good price, but you've got to be really really,patient!!!"
 
Drikko I did offer in a roundabout way.  :D :D :D :D :D :D

If the company is not a Ltd'd one then find out the guys address and take him.

If it is a Ltd'd company there is very little you can do except take out winding up order which can be expensive.

Best thing to do is try and find out where he has moved his gear to and pay him a visit.

Andy
 
For what it is worth, I have been in communication with John as recently as March 7, 2011. I have been exchanging e-mails with him on the swinger I want for my thruxton. He is a man of very few words. Refered me to the web page.
I can only assumee that he is still in bussiness making swingers. It would be great if someone could actually meet him live and communicate our frustration.
 
mar said:
It would be great if someone could actually meet him live and communicate our frustration.
Click to expand...

Don't you think that has already been done several times by mail, by phone and personally with so many customers being upset?

I simply would stop buying from a man that does not keep word so very often. Buy a K&J, by far enough for 99% of us Laverdisti, be sure!
 
Guys, who paid by credit card?
These companies take a dim view of these practices.
Contact them and see what they recommend.
 
That doesn't sound correct Roberto, I ordered and paid for a woodburner ...around ?2500 if I remember correctly and had to wait 3 months for delivery. After 6 months the item still wasn't delivered and all I was getting was excuse after excuse then avoidance of contact. Barclaycard put pressure on the company to refund my money. Regards Pat.
 
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