Has anyone dealt with swingarm.com / JMC swingarm

Our of curiosity I googled "JMC swingarms forum" and unfortunately it seems that there are quite a few disappointed folks out there.

I feel your pain, having paid for Ducati parts that are still coming....since 2008.

Cheers
Jason
 
no Lothar, not able to write off the loss, I don't run a Laverda based business
bit hard to claim on an alloy Swingarm against an Oilfield Consultancy based in Ukraine.
local tax Mafia would have a laugh at that one  :D

most likely ask me why I only claimed on one Swingarm, they would photo shop the loss to read 1,101 Swingarms  :D
plus first class flights and business expenses for the two heavies to fly to Liverpool and back  :D




 
My understanding from consumer affairs here in aus, is if you do not receive the service/goods then the credit card company ( not the bank) has to refund the money. Then it is up to there dept collectors to go get the money.

I had this experience a couple years ago when I book a house to rent in Cowes Phillip Island. The asshole took the deposit of $1500 in January and booked it to my credit card.( Race in October). Then he went belly up about 2 months later.

I had no idea this had happen until I went to the web site and it had been shut down with a message to call the liquidator. He said yeah get in line.

Rang around and got on to a nice lady from Vic consumer affairs who's advice was to attack the bank and credit card company.

Bank said yeah we are real sorry but you need to log a claim with the credit card company.

Did this and got rooted around for 6 months , finally I called the bank and said make this happen or I take my business else where.

2 days later money returned from credit card company. Old story squeaky wheel gets the most oil.

The credit card company just hope you go away. Which is probably what happens in most cases as the values are not to large.
steve
 
redax5 said:
no Lothar, not able to write off the loss, I don't run a Laverda based business
bit hard to claim on an alloy Swingarm against an Oilfield Consultancy based in Ukraine.
local tax Mafia would have a laugh at that one  :D

most likely ask me why I only claimed on one Swingarm, they would photo shop the loss to read 1,101 Swingarms  :D
plus first class flights and business expenses for the two heavies to fly to Liverpool and back   :D

sorry - meant to say "you HAVE TO write off your money". Even if not in a tax or business-respect, but in a mental way...
:-[

@ Steve: consider the time... 2 years is for sure way over the top for claiming the money back. In Germany you would even have a problem to ever ask back the money from this guy if you can't proof he has a delay in delivery... :o (that said, a letter with a final date for delivery sent to the supplier with a return-card/receipt that he has taken the letter from the postman would do).

We had a similar situation in Germany. Friend of mine ordered a loom for his 3C at a shop that claimed to have them hand made special to order for all Laverdas in original quality. Even worse, he was sent a loom, but one that had nothing to do with Laverda! He claimed back to the seller and the seller said sorry and offered an exchange. No Problem, he thought, and returned the loom, never to hear from that company again nor getting the right loom!

Finally, as many claimed about that in the german forum, this guy went with two friends to this company, went into the office, asked the people standing there if they ever made a loom for a Laverda and the answer was - guess what - NO! He asked to speak to the boss, who was not there. They promised to call him, but the boss said he would not come. So - the guy took the laptop on the bosses desk, told the ladies around him if the boss would not come right away and pay him back the money for his loom and the two others, he would keep the laptop instead. 20 minutes later, the Boss arrived and paid the 500?.

Sometimes it simply needs some personal contacts and the right arguments...  :D

Disclaimer: I would never recommend doing anything of the above!
 
?500 for a loom Lothar? I've got a new one here he can have for that.
Rich Germans, what are they like?  :D
 
It's ok Grant, I'll get one made with gold wire to replace it ha ha!
 
3patC said:
That doesn't sound correct Roberto, I ordered and paid for a woodburner ...around ?2500 if I remember correctly and had to wait 3 months for delivery. After 6 months the item still wasn't delivered and all I was getting was excuse after excuse then avoidance of contact. Barclaycard put pressure on the company to refund my money. Regards Pat.
3patC,

This is what the bank told me (the same guys that are responsible for the financial crises) going for another try.

Roberto

 
Update,

JMC swingarms has a new owner Abbey enginering customers who where still waiting for there swingarm ( about 60 people according to Abbey) like me 3 years can say goodbye to there money.
For these people they will charge special prices if you ll place the order again????????????? :P

Roberto
 
well isnt that nice of Abbey!, I would say Fuckemm, and I bet if you look you will find "connections" with the previous "owners"
CLEM
moral, never pay up front
 
Be lucky, you at least got a price... I asked K&J in Germany for prices of 3 different swing arms, two in alloy, one in chromed steel. After 2 weeks of not hearing back, I sent a reminder and the answer was: "we currently have to many enquiries and want to send you a proper offer, so please stay tuned."

I am. Since 4 weeks now. ???
 
That was my guess to but how can you check this?
This was the reply i got from them when i inquired

Robert,

Thank you for your e mail. Just to let you know our position with swing arms and John McCarten.

We currently employ 60 people with a turnover of over ?5 million. We purchased a new machining centre in January and John Mc Carten applied for a job and was successful. JMC went out of business and you are one of many people

( Approx 60 I know of ) who lost monies.

Abbey has nothing to do with the old company JMC. We have now began to manufacture these parts and have a lead time of 2 ? 4 weeks. We have helped out over 10 people so far who have paid monies by offering discounts or keeping costs to a minimum with a view to hopefully one day repairing the tarnished image of John. John is not a con artist but found himself in a no win situation and is in the process of losing his home.

If I can help you with a new order I would love to help.

Regards



 
I am not an expert, but if look at what Keith has done welding wise and what others can do, I am pretty sure this would be a good business for someone that takes the chance...

People can struggle, no doubt. It all depends on honesty and open communication and to be fair to Abbey, this is the first time an open communication has been done during the past years regarding JMC obviously.

Sad to see that talented craftsmen very often are poor sales people. I was fortunate enough to meet with Mr. Friedel M?nch some years ago, who faced the same situation. He was a true genious, a talented worker and a fascinating person to meet with, but obviously he wasn't really having a business talent. Very sad to see that a man of his history sits on a camping chair in front of his museum (which he did not own one single thing of inside nor the building or anything else) and had to sell CD's, Postcards and drinks to make up for living. Still positive as he was, I was emotionally touched and am still today thinking of that. So sad to see...
 
I visited JMC & Davida Moto in the same week in the mid/late 80's when 1st looking into monoshocking the Monty, neither were very interested & I ended up buying the last Saxon made conversion that Motodd had, it was at the time that John Durbin was running Motodd.

I was given a guided tour of JMC's works by Mr McCarten, there were about 25 men working there, the adjustable welding jig was a work of art & obv. made by an old school craftsman, the place was buzzing with activity, tho' the outside of the building was tatty & overgrown even back then & its a rough part of Liverpool, that's for sure...

Its sad to see what has happened since, im sure the market for Jap bikes must have near collapsed in the late 80's as the standard of factory frames, SA's etc improved & before the emerging Classic market got going, but that's no excuse for lying to people or fraudulently taking there money.
Davida had the sense to diversify into the helmet market & seem to be doing ok....

As is so often the case here in the UK, the best craftsmen are the worst businessmen.....

ross.
 
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