Laverda Paradies

I dont have problem with his prices , he have a smal part for price wich was transparent . I wanted this part could not get it nowhere else (or did not know where) and payd the price he asked without problem .
Prices are not the problem , we all try to buy cheaper but if you want something bedly than you pay the price ewen if it is high .
 
Hi Cam & Romeo,

well - that's well understood from my side. I appreciate the work he (and other Laverda-Dealer) do to keep stock for the small number of bikes still on the road. However, if some can sell cheaper (and still survive...) there is something wrong with his calculations. Or maybe not and he still loves it that people don't shop around and simply buy everything from him. It can be a good business to wait for those and ignore the tons of other users that simply will not pay that much. F.e.: If he sells one Headlamp at 187?, he makes roughly 170? profit. To make the same profit with  a price of - say - 20?, he would need to sell 57 Units. Easy decision, right? And be sure, one of us is less well informed about where to buy these and will buy a headlamp from him. You won't believe how many Laverdisti are out there having not yet found their way to this (or other) Laverdaforum. They simply buy from him cause the ever did and never checked prices. So - if he waits long enough, the stock WILL move.

It is a different business (and I understood that fully) between Oldtimers and new Car or bike business. When any part is readily available, you consider even holding no stock at all of it. If you do need to reproduce items, you consider to buy a 10 years stock at once, as decrease of the unit-price is much more attractive than the storage and pre-financing cost are potentially dangerous.

I had several times in the past situations where the seller told me that he is buying the parts more expensive than I could. My response is always the same: what keeps you from buying at the same source as I do, put a small margin on it and offer it to me? Tires are just one example... Just recently when I got my new car navigation/radio/MP3/whatever system installed, I wanted to have a holder for my phone, too. The shop offered it to me for 119? and claimed it was discounted already massively (Listprice was 139?). I found the same Unit (and bought it there) in ebay for 59? - free shipping included.
 
I heard a story about a bike dismantler somewhere in Queensland. Some bloke had searched every avenue for the gearbox for some ancient Brit bike and finally traced "the last one in the world" to this wrecker. When he made the trip there to get it he got into an argument over the price and called the bloke a Ripoff. That was the dismantlers last straw, he hoisted the gearbox over his head and smashed it to bits on the workshop floor. The potential buyer ate his words.
 
Not that I've been buying Laverda parts for years and years but funny enough I've never bought a single thing from OCT. I have been buying Ducati, Moto Morini and Guzzi parts for 35 years though and like all of us I try not pay more than I should. Andy Wagner publishes his prices on the web which from my perspective is good because this allows me to decide where I need not shop. In a nutshell he's far too expensive.

Maybe he prices according to the rarity and not the cost. If it's the former then as soon as all prices for parts start this trend I'll be buying a Honda.
 
Prices for vintage Honda parts are already jacked up, even used!

OCT is really only known to insiders, the only printed media that they advertise is to my knowledge Motalia
(see motalia.de) a mag that is only available by subscription. Mags like Motorrad, PS, MO and all the other offsprings always depict the little shark logo when you peruse the classifieds.


Gerald
 
Sorry Gerald, I wrote that badly, my reference was to Wagner.

I mean a new Honda.......

Chris
 
Andy's website and online ordering is very good and I have used it to great effect, I agree that he is more expensive than other options (generally) but the trouble is......

we dont realy like to ask the price, it feels uncomfortable to do that, and then contact alternative suppliers with the same question(s) The dealers would soon get fed up with a punter picking the cheapest items on his list, and then going back to a part order from two, three or even more suppliers to fill his bench with the very cheapest parts.The logistsics and possibly customs would slow the whole thing as well.Andy is very clear and upfront about his prices and every one can make a choice.

Recently I have been buying parts for an empty crankcase engine repair, to a bike that has laid up somewhere between 12 and 15 years (depends who is telling you and when) I have had parts come from all over the place, but last week bought some Cavis fuel hose which was ten quid for 1250mm length, plus tax and post, and a pair of Voixbells for about fifty quid, from a dealer with premises and overheads, currently online the same parts can be bought thorugh e-bay for nearly thirty quid and nearly seventy quid from a supplier with almost no overheads.No doubt I could have got those two parts cheaper from somewhere else, but life is too short for stuffing mushrooms.
Be carefull out there lads.
CLEM

 
Every time I hear positive comments about Wagner, I'm wondering how it could be possible. Outrageous prices, bad parts (I know some of them that will never fit on a laverda!), poor communication, absolutely no help when something is wrong with parts, delivery or service,  this is my experience. My fault, I've always preferred nice people, good quality parts, best prices, hi-level service...
 
Hi JLO,

sad to hear you had such bad experiences with him. I rarely buy from him (due to a) OCT are closer to me and b) the price-level he has does not allow), but the experiences I had are: fast shipment, correct items (with one exception), even phone-calls to clarify which parts exactly I wanted (I ordered the wrong parts) and a return of one incorrect item (a brake-pedal) was no problem at all, it came fast and correct second time.

As said before, price level though is high and yes, communication can be a challenge with him as he is dyslexic, which is no question of intelligence or character, it is simply a disability (which I have, too, btw.).
 
I do have to agree with JLO
I have returned new (repro) parts that were not usable (cam beraings) and got a full credit card refund,it should not have happenned ,but it was easilly put right. I also had a single piston supplied to see if I could match it to a pair of new (old stock) ones I was hoarding, not his fault, but it didnt match, so I returned it and he gave a full refund.I have also sourced several odd rubber bits for an SF3 which no one else seemd to have,, I did feel a bit "stung" but he had the parts fo chrissake, and they were good as well.
CLEM
 
Got a 750 catalog from Andy today, sent off in no time, actually before he said.
I have read all the thread and found good info. Have not ordered anything from him yet, but a very nice catalog.

Ok, I answered to this to be able to find the info, and the other suppliers  :D
 
Just my 2 cents about Andy:
when ?re?-entering the Laverda-world after a couple of years and
restoring my bike, I bought a lot of parts from him.
OCT wasn?t there then.
He always presented a good and fast service. Don?t know of any
difficulties when returning parts, but he wants you to announce
a return. I only had to return a part once, as he also services the bikes
he generally knows what you need.
He sent me some clips with my ordered brake parts because he thought
I?d forgotten, so that I could complete the work in any case.
His online-catalogue is excellent with the traffic-light showing the availability.
It also supplies a good ?tool? to identify parts in our discussions here, have
often used his number in my postings.
Priceless all the additional technical information (you won?t find them on his.
internet-site).
Must have needed hours after hours, days after days to carry that together.
4 days a week he has his telephone hours from 3pm to 6pm. You can order parts
but also ask technical questions, which he will answer regardless if you order s.th.
He takes his time as these hours are planned for this.
He has a lot of parts reproduced which are non-obtainable elsewhere, some in
better quality than the original ones.

Since years I normally order from OCT, they?re as quick as Andy and great guys.
Nowadays I only order from him, if OCT hasn?t the part.

Second question was can he give recipt as any other company that i can stamp on border and claim for VAT wich is 19% this was also not possible .
Click to expand...
I don?t understand that, Romeo. I think as he has a business he is legally obligated to do so!

Ernesto
 
I am not sure when this was, Romeo. Was that recently or years ago?

I always got invoices from him. That said, I only ordered online for products being shipped to me, never collected anything at his shop.

Generally, I like the guy quite much. He is special in many ways but one thing I am 100% sure: if you cut him, he will bleed orange!

His prices are higher than almost anywhere else, but then it might be cheaper to buy from him as time is money and he is damned quick and - as Ernesto says - thinks "the extra mile" for you to avoid you have to order again and again.

I also ever had one thing that I had to return due to wrong delivery (a 750 rear brake lever). No issue with sending it back and getting the right one, was just a question of a call and sending the part back. I received  he right one free of charge with some "goodies" in the parcel (giveaways like his bottle opener and some stickers etc.). I regard this as a positive experience. It is a fact that you see the quality of a company when it comes to a claim. High quality here, from my experience.

 
What every company wuld give is some % if you order more pats, lets say few 1000? 10% or more.
It was somewhere 2004 +-, Croatia was not EU then and stuff that i have boght by any company i Germany or elswhere i stamped reciepts on last Eu border, with that you have right to get mwst(VAT) payd back from this company.
I asked for this and it was not possible ?.
 
Romeo, Norway is outside EU and Andy takes off German VAT when sending to me. Until about 5 years ago (IIRC) he wasn?t allowed to, and he had a big case with German tax authorities and managed to get it through. He put in the yards to help his customers. I get other bike stuff from UK and some of them refuse to remove VAT, saying that the authorities here will deduct it before adding their own. The authorities here are not so kind, they simply add local VAT and tolling charges to the total price payed to the supplier including post, it adds 50% to what I already paid for anything.
Andy provides great service, he has a huge amount of money tied up in a parts stock with probably a very small margin of return on that investment. I don?t think it would be fair to ask for a bulk discount. It is a while since I needed anything, and I seem to remember that there was some hassle with paying by credit card.
As Lothar says, he is a dyed in the wool Laverda nut, and if I get down that way would love to catch up.
 
Tippie said:
Romeo, Norway is outside EU and Andy takes off German VAT when sending to me. Until about 5 years ago (IIRC) he wasn?t allowed to, and he had a big case with German tax authorities and managed to get it through. He put in the yards to help his customers. I get other bike stuff from UK and some of them refuse to remove VAT, saying that the authorities here will deduct it before adding their own. The authorities here are not so kind, they simply add local VAT and tolling charges to the total price payed to the supplier including post, it adds 50% to what I already paid for anything.
Andy provides great service, he has a huge amount of money tied up in a parts stock with probably a very small margin of return on that investment. I don?t think it would be fair to ask for a bulk discount. It is a while since I needed anything, and I seem to remember that there was some hassle with paying by credit card.
As Lothar says, he is a dyed in the wool Laverda nut, and if I get down that way would love to catch up.
Click to expand...

I agree with you, back then i have to pay also some 50% on everithing bought abrod by importing it to Croatia.

But as customer you always serch what suits you best, so i have still today very good % by : Wilbers, Stein Dinse, HG and many others.
And MWST refaund.
So if you can buy same thing that cost let say 100? for 50?, where would you buy ?.

What i like by Andy is his catlogues and web site, it is realy well done.
And yes i buy by him when i can not fint some part eniwhere else.

I never pay by credit card, i pay cash or by SVIFT.
 
I've known Andy for 20 years, since the time he was peddling his wares from a huge topbox on the back of a GT which he'd ride to a lot of european Laverda rallies.
He makes, mistakes, who doesn't.
Paul
 
Paul Marx said:
I've known Andy for 20 years, since the time he was peddling his wares from a huge topbox on the back of a GT which he'd ride to a lot of european Laverda rallies.
He makes, mistakes, who doesn't.
Paul
Click to expand...

We all do, but for the budist is easy they will do bether in next life ;)
 
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