Wolfgang Haerter, Canada

Laverdalothar

Hero member
Location
Germany
Columbia Car&Cycle
Haerter Wolfgang
357 Shakespeare Ave.
Nakusp Canada

Tel.(G): 001 250 265 4502
laverda@lightspeed.ca

great service, fast shipment, great bloke to do business with and many, many parts available that are rare to find!
 
When I was 'tarting-up' my then RGA Jota Sprint Wolfgang said to me "Don't believe what you are told in the UK David, everything is available". During that time I was searching for the 'snail-shell' spring for the side-stand and was told in the UK that "You've no chance, haven't been able to get then for years", Wolfgang said "How many do you want ?", he had a boxfull.
 
I use Wolfgang a lot but recently have found things I am not happy with.
Today I got a brand new headlamp shell with no hole in it for the wires, only the tiny plugged hole that usually sits unused below the big opening. I have had parts with dents and parts that did not fit. I know he is only distributing these parts but I recommend that you inspect any parts received. I initially let these defects go, but how do I ignore a hole that isn't there? 0
I have discussed this matter already with him but all he said was that is all that is available.
So I have to cut a hole myself and get it repainted.
Should have bought a secondhand one then.

Don't get me wrong, he usually has very high standards and low prices, but just keep an eye on what you receive. That will at least alert him to take it up with his suppliers.
 
  In a way I think we have to be prepared to take what we can get these days Grant, headlamp shells are fortunately still available new but they are configred to suit a Ducati Monster, got a couple here and I just pop a hole in them and paint the bare edge of the hole by hand fit a grommet and the jobs a good un, no need for a re-paint. Wolfgang could well take it up with his suppliers but I would immagine he would be given a fairly short answer when asking them to re-tool, re-inventory and generate a part number, location etc. in order to satisfy his demand for maybe 20 or 30 units a year...

    Keith.
 
It would have been good to know up front and switch to a secondhand one.
Also if I buy a bespoke 3:1 exhaust system and a 1:2 adaptor for it for a triple I expect it to fit, not have to send it back to get it sorted properly to fit.
I accept we are eating up spares in an ever-decreasing pool but standards of parts need to be maintained, or at least fit for purpose.
 
I believe that would be a whine Timmy,

One must always to remember to have a good selection of cheeses ready...

I use Wolfie alot, parts are reasonable and i get them in about 10 days, beats the hell out of what we used to have
 
Grant may be outspoken but he is honest. I dont even like what he says about the bikes I've sold him  :D but I think he has a point here.
 
Well I have spent approaching 4 to 5000 CAD with him this year already so I maybe see more issues than some folk.
Don't get me wrong, his service is great, and as Keith pointed out it may be symptomatic of not being able to source the parts these days.
I only wanted to point out that we need to try to maintain standards, kick back if we see something that does not look right, not only from Wolfgang.
I use him for the hard to get parts anyway, so that probably adds to the issue.
For balance, I have received substandard parts from time to time from a variety of sources, and always try to resolve the matter amicably. As I only buy from the few remaining dealers I am well provided for. I also buy the occasional part from guys on the forum and on the whole the parts are as advertised. Once or twice I have been let down, but that's life.
Sorry if this sounded like a whinge. Wasn't meant to be.
 
I find his combination of reliability (absolute key for return sales) and well priced parts a perfect match.

Shaun
 
Absolutely, I am not kicking him, just finding a slight slip in standards.
Likely problematic of supplier quality, not a reflection on him.
 
I do a lot of deals with Wolfgang where I join forces with him to order bulk, fact is Wolfgang is the only dealer I purchase from, I find most of the rest too expensive though not tried OCT yet.
This helps his purchasing power and also helps me obtain stock at good prices.
In general, it is getting more difficult to have repro parts manufactured at the quality that the factory were able to obtain.

Consider this, lets say for an item such as the Inlet Manifold rubber connectors on the 81 models.
How many would the factory have ordered do you think, around 1500 at least, probably more, only covers 500 bikes.
When Wolfgang orders the same item even including my order for 90 units, he can still only order 180 rubbers +/-.
Any manufacturer is going to regard that as a pretty small order and it gets pushed down the line, we are still waiting on the above order for the last 5 months.
And the qualitiy is not there either anymore as the last lot had a habit of cracking and trying to get the manufacturer to change is difficult, especially as these are made in Italy at the same company that supplied the original units and the Italians are sometimes, quite difficult to deal with.
He is facing longer and longer waits on items these days as all the suppliers would be.

Is difficult trying to supply parts for old kit in small volumes.
Just the outlay in money to stock a reasonable level of stock is enormous, Max and I would have around $50k in stock now and we have stuff all really in parts, mainly engine related items.

Difficult market to operate in.

Always found Wolfgang to be great to deal with though.
Red


 
Red you have hit the nail on the head.

Although from our point of view there are many Laverdas in the world, in reality modern production companies would view the quanitity of any part unviable.

Minimum part runs of thousands let alone hundreds are of no interest to them. If you add to this the modern bike shops reluctance to stock products then it is a godsend that people like you, Wolfgang and Keith for example are prepared to make the effort.

It is easier for a bike shop to say something is no longer available than to source it, hence I am sending a narrow 5/8  x  1/4 to Luxembourg today cos a guy has been told that same thing, and not just by European dealers but one in London as well.

Keep up the good work lads.

Andy 
 
Very good explanation chaps, We are very lucky to have people like Wolfgang looking after us.
 
I would like to second that .
Wolfgang has been invaluable to me too we are very fortunate to have his services .

Kind Regards to all
Tetley
 
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