I have been crossing to the Isle of man on ferries for decades starting in 1971, I didnt miss a year until the late 90's and from then until now I go every two years, but stay for a month, it is EXTREMELY expensive and always was, a few years ago IOMSPC were making 35% on average on turnover, any ferry company anywhere else (IOW excepted) was strugling to better 5%. The boats, staff and service have always been shit, realy, realy shit, remember having your bike craned on? remember waiting in massive rail cargo sheds at Liverpool with no facilities and for the que to move when you have booked the 0100 sailing of practice week Saturday, a year in advance, if lucky boarding at around 0800, bikes being roped together by stevedores with very little care and no one around to untie the ropes when docking (most carried knives in those days and we all just cut the ropes) very often no where to sit for the 4.5 hour crossing, I have slept on a metal staircase! on one occassion at Heysham I had to reverse the caravan around 300 yards in the car park and then down the loading ramp (very heavilly ridged, and narrow) and into the car deck, but (of course) directed to the "blind side" absolutely no need for it whatsoever, I can manage it easilly (I stilll today hold HGV class1) but 95% of others with trailers or box trailers could not (caravans were not allowed on the IOM at this time but I had a special permit, which amounted to a planning permission void) and the delay in loading was dire, I noticed that this roll on roll off ferry only ever opened on set of its doors, (the bow end) so it was reverse on and roll of WHY? I absolutely detest the IOMSPC and found it a total joy to fly there a few times, but then you dont have your bike, The lure of the IOM outweighs the ferry which I just suffer year after year, and who ever pays a substantial deposit a year in advance without being told what the price will be and then paying the balance six months !!! in advance, last time with an eight week old £24,000 caravan, I was manouvering out of the car deck with a coach to my side in the other lane, it was very tight, (Ben My Chree) I was being directed by a hi vis clad dummy, I felt something and stopped at the same time as the coach driver blared his train horns, The "insect eyes" mirror on his LHS had collected the high level marker lamp on the caravan, above the line of vision of my mirrors of course but, suddenly the hi-Viz was not helping, ("well who was driving? you or me?") a very close call , an inch or two would have written off the caravan, but as luck would have it, it only damaged the marker light.
We should not have to suffer such abismall service and high prices.
CLEM