Blimey - this is always an emotive subject but I am solidly with Reggie on this one. Clearly one man's good experience can unfortunately be another's pile of steaming pooh. Mine sadly was the latter.
It is all ancient history now but my short note published back in the day in the club mag La Vera Vista about the warped logic of running supplier adverts by someone who's business practices/customer service - notice I didn't say skills - were known to be at best 'variable', amazingly stung our hero into a reply. Utterly unrepentent, it basically said 'hey, what's your beef, there's plenty of work out there for the likes of me so run along there's a good chap etc'. But what about my totalled pride and joy?? No funds to call upon, parts missing etc so therefore absolutely no remote point in pursuing it further m'lud if you get my drift. After various avoidance tactics that would do credit to News International and patience/good will long gone, worn down by tanker loads of bullshit, I finally went up there, stuck it on a trailor and disappeared to have the machine efficently rebuilt elsewhere.
So Tetley, yes, we all have a story to tell but it's a little more complicated then just saying 'it's nothing more than that'. Yours is a positive experience - fine but there are compelling reasons why some of us have posted 'negative feedback'. Call them attacks if you like - I'd prefer to call them warnings. And categorically yes, people do need to know this stuff.
CAVEAT EMPTOR!